1. Ownership of the information
1.1 The website www.primeinterlude.com is the property of L2 Elcadia Games, LLC registered in the US state of
Delaware.
1.2 You can contact the person responsible for your private information via e-mail at
[email protected]
1.3 Prime Interlude, agrees to treat your personal information with respect and absolute confidentiality, and
declares that this information will not be passed on to third parties without prior consent.
2. Use and purpose of personal information
2.1 Your personal details are dealt with by Prime Interlude or third parties electronically or via data
transmission.
2.2 Your personal data will be used to provide the following services available through primeinterlude.com:
To navigate the website.
To receive your payment.
Registration in order to be able to enjoy the services on the website.
Management and/or processing of orders and associated activities.
Management of advice, doubts or problems of a tecnical or commercial nature, about the state of orders and
other general information. requirements
To manage, maintain and optimize our website and our services.
Personalized attention through Customer Services.
Own product promotion and of companies linked to Prime Interlude.
2.3 Prime Interlude may process and/or manage personal data relative to third parties which has been
facilitated directly by you, for example, when you purchase a product for a friend, when a product is paid for
by someone other than the recipient of the order, when you tell a friend about a service available in
primeinterlude.com, or notify them of an offer for a determined product. In this case, Prime Interlude will
inform the third party in question about the Data Protection when registering their data in the file, but you
will be responsible for communicating the following to the person to which the data refers to: that the
information will be stored in a file property of Prime Interlude, the purpose of the information, and finally,
that they can exercise their right to access, rectify, cancel and oppose the information in the manner
specified in the present document.
2.4 In each case, the mandatory or discretionary nature of the transmission and / or transfer of data -in
relation to the requested personal data- will be specified without distinction, due to the processing and / or
collection of said information, distinguishing the fields required by an asterisk (*).
2.5 The eventual lack of communication to Prime Interlude of the data corresponding to mandatory fields will
impede the attainment and / or scope of the main purpose associated with the data collection. On the other
hand, the non-communication of said Prime Interlude data could determine, for example, the impossibility of
holding all purchase orders for the products for sale on the primeinterlude.com website, as well as the
provision of other services available on the web.
2.7 There is the possibility that Prime Interlude processes and / or manages personal data related to third
parties that have been transmitted or transferred directly by the Users of Prime Interlude. In these cases,
Prime Interlude will inform the third party in question about the contents when registering its data in the
file, although the User will be responsible for communicating to the person to whom said data refers before
communicating them to Prime Interlude. The inclusion of the data in a Prime Interlude file the purpose of the
data processing and the possibility of exercising the rights of access, rectification, cancellation and
opposition to Prime Interlude in the manner specified in this privacy policy.
2.8 Prime Interlude presumes that the data has been entered by its owner or by a person authorized by it, as
well as that it is correct and accurate. It is up to Users to update their own data, accessing the section My
account at primeinterlude.com. Therefore, the User is responsible for the veracity of their personal data;
Prime Interlude will not be responsible for the possible inaccuracy of the personal data of the Users.
2.9 Prime Interlude reserves the right to cancel an account and all relevant information if any content is
perceived to be ilicit or damaging to the image of Prime Interlude, and/or its products or those of third
parties, as well as any offensive content o that which incites, encourages or publicises illegal or defamatory
activities, pornographic or violent content, or which encourages discrimination of a racial, sexual or sexual
orientation nature.
3. Compulsory transfer of data
3.1 The transfer of personal data to Prime Interlude may be compulsory by virtue of content and the law. In
other cases it will be discretionary.
3.2 The compulsory or discretional character of personal information will be specified by the use of an
asterisk (*), which will be used in the compulsory fields.
3.3 If you do not fill in the compulsory fields it could prevent us from carrying out our services. Not
communicating the data in question to Prime Interlude could determine, for example, the fullfilment of any
order of any product in primeinterlude.com, as well as other services available on the website.
3.4 Prime Interlude asumes that all the information has been provided by you or a person authorised by you,
and that the information will be exact and correct. Updating the information is your responsibility and can be
done by accessing the My Account section in primeinterlude.com. You are responsible for the veracity of your
personal information; Prime Interlude will not be responsible if your information is incorrect.
3.5 Prime Interlude is committed to respect and keep absolute confidentiality in the collection and processing
of the personal data of the User. Your personal data will not be communicated to other people or companies to
be used for their own purposes without the prior consent of the User. However, some entities subcontracted by
Prime Interlude could access the personal data and information to help Prime Interlude in the management of
the website. Prime Interlude ensures that all these entities comply with the data protection regulations,
which are also directly applicable to them.
4. Your Rights
4.1 You can exercise your right to access, rectify, opose or cancel your information contacting us by a
support ticket.
4.2 The user may exercise his right to forget before Prime Interlude and therefore request the elimination of
his personnel data in any of the following cases: (i) when the personal data cease to be necessary in
accordance with the purpose for which they were collected (ii) when the interested party withdraws his consent
or opposes certain acts of treatment, provided that there are no other means of legitimizing such treatment;
(iii) when the personal data has been treated unlawfully; (iv) when personal data must be deleted to fulfill a
legal obligation or (v) when the data has been obtained in relation to services offered to minors.
4.3 The user has the right to request the portability of their data. In order for the interested party to be
able to exercise this right, two requirements must be fulfilled: (i) that the processing is carried out in an
automated manner and (ii) that the legal basis for legitimizing the treatment is either the consent or the
need to execute a contract of which the interested party is a party.
5. Passwords
5.1 Prime Interlude will give you personal passwords when registering with primeinterlude.com. These passwords
will serve to access the exclusive services offered by primeinterlude.com only for registered users.
5.2 You are solely responsible for keeping your password in the strictest and absolute confidentiality, and
asume therefore any damages or consequences arising from revealing the password.
5.3 You can modify the password at any time. You agree to notify Prime Interlude immediately regarding
improper or unauthorised use of your password, as well as the unauthorised access by a third party.
6. Cookies
6.1 primeinterlude.com uses automatic systems for gathering information not given to us directly, such as
cookies.
6.2 Cookies are pieces of information that are stored on your hard drive by your browser that track your
movements within websites. It allows to associate your identity with the personal data that you leave on the
website.
6.3 The cookies are located in a server owned by Prime Interlude, so that only Prime Interlude can process
and/or manage information gathered and obtained by cookies, in order to optimise their own services and
website with relation to your specific needs and preferences.
6.4 If you do not wish to instal a cookie in your hard drive, you must configure your web browser to
de-activate them. You may also freely destroy the cookies at the end of each session. In this case, Prime
Interlude does not guarantee that you will be able to view the entire website or that you will have full
access to some services offered by primeinterlude.com The website installs the following types of cookies:
Technical cookies: They are necessary for the operation of the website and allow, for example, that the user
can access secure areas.
6.5 The following is the route that the User must follow to not authorize, disable or block cookies in
different web browsers: Internet Explorer: Tools -> Internet Options -> Privacy -> Configuration. Firefox:
Tools -> Options -> Privacy -> History -> Custom Settings. Chrome: Settings -> Show advanced options ->
Privacy -> Content settings. Safari: Preferences -> Security.
7. Game Related Data
7.1 Players agree and authorise Prime Interlude to analyse and collect any required events and data related to
their computers while they play in our servers. This information will be used with the sole purpose of
identifying and banning players that are trying to cheat by using third party programs and not following our
strict rules.
7.2 The data collected will not be shared with any third parties whatsoever.
7.3 The data collected may include and it is not limited to: processes running in the computer, applications
installed, ip address and mac (HWID), account names, etc.
7.4 Prime Interlude does not collect any personal/sensitive data like credit cards, passwords, etc., only
information related to the other processes running in the computer while they play in our game servers.
7.7 Players can request the erasure of their data at any time as well as the deletion of their game account.
7.8 Prime Interlude reserves the right to close any game account and delete all its related data to the
players that revoke the consent of collecting this data as this is a requirement to be allowed to play in our
private server.
8. Security measures
8.1 Prime Interlude ensures the absolute confidentiality and privacy of the personal data. Security measures
have been adopted to avoid the alteration, loss, treatment or non authorised access to personal data, thus
guaranteeing their integrity and security.
8.2 Prime Interlude will facilitate the use of personal passwords to the User that registers in
primeinterlude.com. These passwords will serve to access the exclusive services of primeinterlude.com for
registered users.
8.3 The User must keep the password under its exclusive responsibility in the strictest and absolute
confidentiality, assuming therefore, how many damages or consequences of all kinds derive from the breach or
disclosure of the secret.
8.4 The password may be modified at any time by the User. The User undertakes to notify Prime Interlude
immediately of any unauthorized use of their password, as well as access by unauthorized third parties to it.
8.5 Prime Interlude will not be responsible for any incidents arising from attack or non authorised access to
their systems which have not been detected by the security features or when it is a result of your own lack of
care regarding the safeguarding of the password or your own personal information.